Pago y Entrega
We are online store FeelBe, guarantee that your order will ship as soon as possible. We guarantee that your order will be expertly packed and shipped promptly in the manner of delivery, which is best suited for your country. We want you to be completely satisfied with your purchase from FeelBe.
How we do it:
1. You place an order in FeelBe online or over the phone with a sales representative.
2. After payment In next 24 hours we packing and ship your order. You will get an email with shipping details include tracking number. The parcel can send a variety of ways (Courier, EMS, Economy Intl. shipping, depending on country of your residence. All items are shipped from our warehouse.
3. Delivery time depend on your location and How you choose to send. Upon receiving the package, we ask you to inspect your order. Open and report all damaged or missing items immediately. If you ordered in several boxes please wait for all items to arrive. Damages must be reported within 10 days.
We provide all the information from the website of the Israeli-mail sending service.
Enter the track number and check the status and location of your parcel.
In accordance with the rules of UPU (Universal Postal Union) in respect of numbers, each number shall consist of two letters in the beginning, 9 numbers and 2 letters at the end (and the corresponding standard ISO-3166, indicating the country of origin, because the store will send all parcels of Israel therefore track number will end with "IL").
Delivery in Israel:
1. Postal service in Israel is free offered by the Israel postal company within 7-14 working days.
2. Paid delivery by courier within 1 - 3 days. Delivery in Eilat, kibbutzim and moshavim can take up to 3 business days, not including the day of dispatch. If you prefer another shipping method - please contact us.
Registration, packing and shipping orders to customers is carried out on the next day after the order. Orders placed on a Friday or a day off will be collected the next working day. After transferring parcels courier, it will call the buyer to schedule delivery. On Fridays and holiday eves delivery is not made.
- Paid delivery costs in Israel: 45 NIS (including VAT).
- Shipping cost will be added to your shopping cart before paying the order.
For fast and affordable shipping to our international customers we offer to review the following ways:
1. FeelBe provides Economy international shipping for our international customers through post of Israel. This service is the most economical delivery system of small items outside of Israel, weighing not more than 20kg, when the shipment of goods carried by air or by sea and land. Delivery time may take from 1 to 6 weeks.
2. FeelBe provides Fast international shipping for our international buyers through the company EMS - Express Mail Service, which is an international express post. Amounts shipping costs may vary depending on your location and weight of the package, so FeelBe draws your attention to the fact that the optimal cost is sending up to 20kg. Delivery time may take from 5 to 14 days.
3. Order Tracking
We believe that order tracking is important to you, so after sending a parcel, you will receive a notice from FeelBe with registration number for parcel tracking. Note, FeelBe not reimburse orders lost during transportation.
4. Your Contact Information
Please make sure your shipping address, phone number and email address are correct and completely filled. This contact information may be needed if the shipping company will need to contact you.
5. Declaration on the cost and product descriptions
Due to commitments to international law, FeelBe ascertains the full cost of your order on the accompanying sheet minus shipping fee. In this document will display the name of each product ordered, the quantity and value.
If you select an international delivery, we indicate the number of all the goods that you have ordered, along with the following description of the product - "Natural Products for Personal Use". For example, if you ordered 2 position of 3 different products in total cost of $ 30, we will state on the label the following: Quantity: 6. Cost: $ 30.00. Description: Natural Products for Personal Use.
6. Taxes on Imports
Possible import taxes and / or customs duties. Can commission for processing orders. These costs are separate from the shipping fee.
7. Information on Customs
Customs rules differ depending on the country and ignorance of these rules can lead to high tariffs on imports, delayed delivery or return the order to us. We ask you to meet with your country's customs policy before placing your order. Please check with your customs office to learn whether your country allows the transportation of goods, you are going to have to order and whether any additional license or permit. FeelBe not responsible for packages refused delivery or delayed in customs.
We also recommend you to read our Return and refund policy.